Frequently Asked Questions
1. Do I need to book a place or can I just turn up?
No you will need to book a place with us before you can join, simply call us and we can tell you what places we have available. If you require any information regarding our lessons, please fill out the Enquiry Form.
2.From what age do you take children?
Children can start when you think that they are ready to take Instruction from another adult, this is normally around 3.5 to 4 years old. We advise that younger children are taken swimming regularly by parents to get them ready for structured lessons.
3.How and when do I pay for the lessons?
Lessons must be paid for in advance to guarantee your place. Lessons are paid for in a term, of normally 9,10 or 11 weeks. These fees are payable by the last week of the current term and this can be done in cash, or internet BACS transfer.
4.Do I need to tell you if I can't make a session?
If you are going to miss several lessons, maybe due to a Holiday, please tell us, even if you only mention it to the Instructor. Missed lessons cannot be refunded or made-up. Don't forget to send your fees if you are away at the end of the term to guarantee your place.
5.How do I inform you about any health concerns my child has?
Please download this form and email it to us.